The content, products, services, and information provided on PenjuMart.com and its associated mobile application (collectively, the “Platform”) are provided for general informational and commercial purposes. Users acknowledge and agree that access to and use of the Platform is at their own risk, and PenjuMart assumes no liability for any errors, omissions, or inaccuracies in the information presented.
2. Product Information Accuracy
Product images, descriptions, specifications, prices, availability, packaging, labels, and other details displayed on the Platform are provided for reference purposes only.
Minor discrepancies may exist between the actual products and their images or descriptions, including but not limited to color, design, dimensions, or textual information on packaging.
Some product images may be generated or enhanced using AI-based tools to provide a clearer depiction of the product.
While PenjuMart makes all reasonable efforts to ensure that information displayed on the Platform is accurate, complete, and up to date, no guarantee is made regarding the absolute accuracy, completeness, or reliability of product information.
Users are advised to exercise discretion, read product labels, and check specifications before purchase. PenjuMart expressly disclaims liability for minor variations, typographical errors, pricing errors, or changes in product availability.
3. Third-Party Links and Content
At present, the Platform does not link to external websites. However, in the future, if the Platform provides links to third-party websites, including but not limited to affiliate platforms such as Amazon or Flipkart, PenjuMart:
Disclaims any responsibility for the content, accuracy, practices, policies, or reliability of such third-party websites.
Does not endorse or guarantee the quality, legality, or safety of products or services offered on these third-party platforms.
Users accessing external websites linked via the Platform do so at their own risk.
4. Health, Safety, and Usage Disclaimer
Certain products sold on the Platform, including but not limited to groceries, personal care, beauty, and household items, may require safe handling, proper storage, and adherence to usage instructions.
Users are responsible for reviewing labels, expiry dates, allergen warnings, and product instructions.
PenjuMart shall not be held liable for any injury, health issues, or adverse effects resulting from improper use or consumption of products purchased on the Platform.
5. Financial, Payment, and Technical Disclaimers
PenjuMart employs third-party payment gateways such as Razorpay to facilitate online transactions.
PenjuMart is not responsible for any failure, delay, or error arising from third-party payment gateways, bank processing errors, network failures, technical downtime, or other unforeseen circumstances.
Users agree to verify all payment and transaction details and promptly report any discrepancies to PenjuMart support.
6. Limitation of Liability
To the maximum extent permitted by law, PenjuMart shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
Use of or inability to use the Platform,
Errors or inaccuracies in product information,
Failed, delayed, or partial delivery,
Use, misuse, or reliance on products purchased,
Technical failures, downtime, or interruptions.
The total liability of PenjuMart, whether in contract, tort, or otherwise, shall not exceed the value of the product purchased through the Platform.
7. External and Uncontrollable Factors
Delivery times, product availability, and service quality may be impacted by factors beyond PenjuMart’s control, including but not limited to:
Weather conditions, natural disasters, traffic, or logistical disruptions,
Vendor or supplier delays,
Operational restrictions imposed by local authorities.
PenjuMart does not guarantee delivery timelines and is not responsible for losses arising from such uncontrollable factors.
8. Jurisdiction and Governing Law
All interactions, purchases, and usage of the Platform are governed by Indian laws.
Users accessing the Platform agree that disputes or claims arising from the Platform or its content shall be subject to the exclusive jurisdiction of competent courts in Odisha, India, unless otherwise agreed under specific arbitration or dispute resolution mechanisms.
9. User Acknowledgment
By accessing or using the Platform, Users acknowledge and agree that they have read, understood, and accepted the terms of this Disclaimer. Users further agree that PenjuMart shall not be held responsible for any losses, damages, or liabilities arising from reliance on product information, external links, or services provided through the Platform.
